Our 5 Part Performance Guarantee

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100% Satisfaction Guarantee

Your complete satisfaction is important to us and we promise you a stress-free payroll service. If we have not met our stated commitment to you, we will return 100% of our fees for that pay period.

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Payroll Conversion Guarantee

We promise you a smooth integration process. Our proactive communication system will keep you abreast of outstanding items that could potentially impact the start-up of your payroll process. If we have not met our stated timeline for your payroll conversion we will credit your account 100% of the payroll processing fee for the first month of service.

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On-time payroll processing Guarantee

We promise that your payroll will be processed and delivered to you in a timely manner. If not, we will credit your account 100% of your payroll processing fees for that pay period.

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100% Accuracy Guarantee

We promise you that our payroll service will be 100% accurate. If we do not process accurately (as submitted by your organization) we will credit your account 100% of your payroll processing fees for that pay period.

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No payroll Tax Penalty Guarantee

We back our payroll service with a “no Payroll Tax Penalty Guarantee”. As long as the information you provided to us on-time and accurate and your account is sufficiently funded, your payroll tax deposits and tax filings will be done by us on-time and accurately – or we will pay any payroll tax penalty. We must be notified within 7 days of any late notice received.